Shipping policy

Shipping Policy

FREE SHIPPING OVER $100.

FOR INTERNATIONAL ORDERS, PLEASE CONTACT US.  

Processing & Shipping Times

• Orders are processed within 3-5 business days (excluding weekends and holidays).

• Shipping times vary based on location and carrier. Estimated delivery times:

• U.S. Domestic: 5-10 business days

• International: 10-21 business days (may vary due to customs delays)

 

Shipping Methods & Costs

• Shipping fees are calculated at checkout based on weight, location, and shipping method.

• We offer standard and expedited shipping options at checkout.

• Free shipping may be available on select orders or promotions.


 Lost or Stolen Packages

• Once an order is shipped, we are not responsible for lost, stolen, or delayed packages.

• If a package is marked as delivered but not received, please contact your local post office for assistance.

• If a package is lost in transit, please reach out to us, and we will assist in filing a claim with the carrier.

International Orders & Customs

• Customers are responsible for any customs fees, import duties, or taxes imposed by their country.

• Customs processing times vary, and we are not responsible for delays due to customs inspections.

 

Contact Us

If you have any questions or concerns about your order, please reach out to us at:

info@witchesatelier.com

Thank you for choosing Witches Atelier—where every item is infused with intention and magic.